FAQs
Here is a list of the questions we most frequently get
asked, we hope you'll find these useful, if you do not find
the answer to your question please email us and we will do
our best to help.
infonottingham@aleacasinos.com
Select a category to see questions and their answers.
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Membership
Do I have to apply for casinomembership?
No, entry to the casino is free. However, to join the Player Rewards programme, which rewards you for your play, you need to complete a registration form either in the casino or online prior to your visit. Joining Player Rewards is also free.
back to topDo I need ID?
You do not require ID to visit the E Lounge but you do require ID for entry to the Casino and to join the Player Rewards programme. As soon as you have your Player Rewards card, that is the only ID you need.
back to topHow old do I have to be to enter the casino?
You must be 18 years of age or over to enter the casino. This applies to all the casino's facilities, including the restaurant. You will be challenged if you are lucky enough to look under 21! Karine.. you are now allowed in the restaurant if you are 16 or over and accompanied by an adult.
back to topIs there a cost associated with joining Player Rewards?
No, signing up to Player Rewards is free and registration is quick and easy.
back to topDoes my Player Rewards card entitle me to visit any other LCI casinos?
Yes, you can use your Player Rewards card at all LCI casinos nationwide so you don't have to stop earning points when you play.
back to topI have not visited the casino in some time. Is my Player Rewards card still valid?
Your Player Rewards card will remain valid regardless. However, if you have not visited a LCI casino in the last six months your points balance will have expired. To keep your points balance make sure you use your Player Rewards card at least once every six months.
back to topI have lost my Player Rewards card. Can I still enter the casino?
Yes, you can still enter the casino but stop at Reception or the Player Rewards desk to pick up a replacement card.
back to topWhat does Player Rewards entitle me to?
Simply, the Player Rewards programme rewards you for your play. Reward points are accumulated when you play slots, electronic and table games and these can be used for food, drinks and gifts within the casino. Look at the Rewards Menu at Reception or the Player Rewards Desk within each casino to see what is on offer.
back to topWhat other information do you require?
It is beneficial to you to give us your email address and mobile number so you do not miss out on our great e-offers and sms-specials.
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Gaming
What gaming facilities do you have?
The main gaming floor has 20 gaming tables, which include Black Jack, Three Card Poker, Punto Banco and American Roulette. There are 21 state-of-the-art electronic gaming machines and 40 for electronic roulette. For more information about poker and tournaments, please email events@aleacasinos.com.
back to topWhen is poker available?
We have poker 7 nights a week and host 7 festivals every year, plus international tournaments. For more information email events@aleacasinos.com or call us on 01158720601.
back to topIf I don't want to game, what else can I do?
We have a fantastic Restaurant offering various menus, three bars fully stocked with wines beers and spirits plus an extensive cocktail menu. We have the latest audio visual sound system and for the sporting fans we have our massive tv screens showing all the major sporting events.
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Opening hours
What are your opening hours?
The casino, bars and restaurants are open 7 days a week.
Casino and Gaming:
Open midday until 6am 7 days a week including public holidays (except Christmas Day)
108 Grill Restaurant/108 Grill Lounge
5pm until 5am108 Grill Bar
Open 7 days a week from Midday - 5amHidden Bar
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Open Wed-Sun from 9pm-3am -
Dress code
Can I wear nice jeans and trainers to the casino?
Yes, neat and tidy trainers and jeans are permitted at all of our casinos except Rendezvous Mayfair, where smart dress is required.
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Car Parking And Access
Do you have car parking facilities?
Yes, a valet service is available free of charge for members.
back to topDo you have wheelchair access to the casino?
Yes, all our casinos have wheelchair access. We also have disabled parking and disabled toilets.
back to topDo you have a Disabled Access Guide to the casino?
Yes, you can view our Disabled Access Guide in PDF format at the following link:
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Disabled Access Guide -
Contact Details
I want some more information who do I need to speak to?
The Marketing Department
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Alea Notthingham
108 Upper Parliament Street
Notthingham
NG1 6LF
For general information, email the Marketing Team at infonottingham@aleacasinos.com.
For events, email the Event Team at infonottingham@aleacasinos.com.
For poker and tournament information, please pokernotthingham@aleacasinos.com. -
Private Events
I have a group of 20 people wanting dinner and drinks, followed by gaming. Can I reserve a space for the group?
Yes, please contact our Events Team at eventsnotthingham@aleacasinos.com or call us on 01158720601.
back to topDo you have any private events facilities?
Yes, we have several options suitable for parties, seminars, conferences and business dinners. Please go to our "Plan an Event" page, or call us on 01158720601 for more information.
back to topCan I bring a party to the casino and have gaming lessons included?
Yes, we can give gaming tuition to your party, please call us to book your lesson.
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