Do I have to apply for casino membership?

No, The Casino operates an open door, No Membership required entrance policy! However photographic ID is required to join our Player Rewards programme, which Rewards you when you use the Casino facilities.

Do I need ID?

You do not require ID to visit the Casino, but photographic ID is required to join the Player Rewards Programme or for Proof of Age.

How old do I have to be to enter the casino?

You must be 18 years of age or over to Enter the Casino, this applies to all of the Casino's facilities including the Restaurant. We do operate under the Challenge 21 scheme, so if you are lucky enough to look under 21 please carry ID to avoid unnecessary embarrassment.

Is there a cost associated with joining Player Rewards?

No, signing up to Player Rewards is free and registration is quick and easy.

Does my Player Rewards card entitle me to visit any other LCI casinos?

Yes, you can use your Player Rewards card at all LCI casinos nationwide so you don't have to stop earning points when you play.

I have not visited the casino in some time. Is my Player Rewards card still valid?

Your Player Rewards card will remain valid regardless. However, if you have not visited a LCI casino in the last six months your points balance will have expired. To keep your points balance make sure you use your Player Rewards card at least once every six months.

I have lost my Player Rewards card. Can I still enter the casino?

Yes, you can still enter the casino but stop at Reception or the Player Rewards desk to pick up a replacement card.

What does Player Rewards entitle me to?

Simply, the Player Rewards programme rewards you for your play. Reward points are accumulated when you play slots, electronic and table games and these can be used for food, drinks and gifts within the casino. Look at the Rewards Menu at Reception or the Player Rewards Desk within each casino to see what is on offer.

What other information do you require?

It is beneficial to you to give us your email address and mobile number so you do not miss out on our great e-offers and sms-specials.

What gaming facilities do you have?

The main gaming floor has 20 gaming tables, which include Black Jack, Three Card Poker, Punto Banco and American Roulette. There are 21 state-of-the-art electronic gaming machines and 40 for electronic roulette. For more information about poker and tournaments, please email pokerglasgow@aleacasinos.com.

When is poker available?

We have poker 7 nights a week and host 7 festivals every year, plus international tournaments. For more information email pokerglasgow@aleacasinos.com or call us on 0141 555 6100.

If I don't want to game, what else can I do?

We have a fantastic Restaurant offering various menus, three bars fully stocked with wines, beers and spirits plus an extensive cocktail menu.  We have the latest audio visual sound system and for the sporting fans we have our massive TV screens showing all the major sporting events. As a live Entertainment venue we have a live DJ every Friday and Saturday and various live acts throughout the month.

What gaming facilities do you have?

The casino, bars and restaurants are open 7 days a week.

Casino and Gaming:
Open 24/7 including public holidays (except Christmas Day)
Gaming Tables open 4pm – 6am

Red Leaf Restaurant:
Dinner 5.30pm until 12am

Long Bar is open 7 days a week:
Sunday - Tuesday: 6pm – 6am
Wednesday - Saturday: 6pm – 6am

Isobar:
The Isobar serves breakfast from 6am - 12noon and is open throughout the day and night, (licensed from 12noon - 6am)

Do I have to wear a jacket?

No, our dress code is smart/casual.

Can I wear nice jeans and trainers to the casino?

Yes, neat and tidy trainers and jeans are permitted at all of our casinos except Rendezvous Mayfair, where smart dress is required.

Do you have car parking facilities?

Yes, we have free on-site parking facilities.

Do you have wheelchair access to the casino?

Yes, all our casinos have wheelchair access. We also have disabled parking and disabled toilets.

Do you have a Disabled Access Guide to the casino?

Yes, you can view our Disabled Access Guide in PDF format at the following link:
Disabled Access Guide

I want some more information who do I need to speak to?

The Marketing Department
Alea Glasgow, Springfield Quay,
Paisley Road,
Glasgow, G5 8NP
0141 555 6100

For general information, email the Marketing Team at infoglasgow@aleacasinos.com.
For events, email the Event Team at eventsglasgow@aleacasinos.com.
For poker and tournament information, please eventsglasgow@aleacasinos.com.

I have a group of 20 people wanting dinner and drinks, followed by gaming. Can I reserve a space for the group?

Yes, please contact our Events Team at eventsglasgow@aleacasinos.com or call us on 0141 555 6135.

Do you have any private events facilities?

Yes, we have several options suitable for parties, seminars, conferences and business dinners. Please go to our "Plan an Event" page, or call us on 0141 555 6135 for more information.

Can I bring a party to the casino and have gaming lessons included?

Yes, we can give gaming tuition to your party, please call us to book your lesson.